Written by K. Beausoleil, iGaming Content Editor
Reviewed by I. Moe, Gambling Compliance Expert — Meet our team
Last updated: 10.07.2026
Last updated: January 1, 2026
Welcome to Fairspin. These Terms and Conditions govern your use of fairspin-canada.com and all services we offer. Please read them carefully before you register an account. By creating an account and using our services, you agree to be bound by these terms.
If you're in Ontario, your use of Fairspin is also subject to the standards and requirements set by iGaming Ontario.
You must meet all of the following requirements to open and use a Fairspin account:
We reserve the right to verify your eligibility at any time and to close accounts that don't meet these requirements.
You can only hold one account with Fairspin. Opening multiple accounts is prohibited and may result in the suspension of all accounts and the forfeiture of any winnings.
When you register, you must provide accurate, current, and complete information. If your details change, you're responsible for updating your account. Providing false information is a serious breach of these terms.
You're responsible for keeping your login credentials confidential. Don't share your password with anyone. If you think your account has been accessed without your permission, contact us immediately at [email protected].
We're required by Canadian law to verify your identity before processing withdrawals and in other circumstances. This is called Know Your Customer (KYC) verification. You'll need to provide:
We may ask for additional documents at our discretion. Withdrawals may be held until verification is complete. This isn't us being difficult — it's a legal requirement we can't skip.
All transactions on fairspin-canada.com are processed in Canadian dollars (C$). Minimum and maximum deposit and withdrawal amounts are listed on our Banking page and may change from time to time.
Deposits are generally credited to your account immediately, though processing times can vary by payment method. Withdrawal times depend on your chosen method and whether your account is fully verified.
We only process withdrawals to payment methods you've used to deposit, or to methods in your own name. We don't send funds to third parties under any circumstances.
Fairspin offers various bonuses and promotions from time to time. Each promotion has its own specific terms, including wagering requirements, eligible games, time limits, and maximum withdrawal amounts. Those specific terms are posted alongside each offer.
General bonus rules that apply to all promotions:
If you have questions about a specific promotion, contact our support team before you claim it. It's much easier to sort things out upfront.
All games on fairspin-canada.com are powered by certified random number generators (RNGs) and are tested for fairness by independent auditors. Game results are random and cannot be predicted or manipulated.
The following are strictly prohibited:
We monitor gameplay for irregular patterns. If we detect prohibited activity, we'll suspend your account, investigate, and may void any winnings generated through prohibited means.
Gambling should be fun. If it stops being fun, we want to help. Fairspin provides a range of responsible gambling tools, including:
You can access these tools through your account settings at any time. If you need to self-exclude, contact our support team and we'll action it immediately.
For independent support, please contact:
19+ (18+ in AB, MB, QC). Please gamble responsibly.
All content on fairspin-canada.com, including logos, graphics, software, and text, is owned by or licensed to Fairspin. You may not copy, reproduce, or distribute any of our content without our written permission.
To the fullest extent permitted by Canadian law, Fairspin is not liable for any indirect, incidental, or consequential losses arising from your use of our services. Our total liability to you for any claim is limited to the amount you deposited in the 30 days before the claim arose.
We're not responsible for losses caused by internet outages, technical failures outside our control, or events beyond our reasonable control.
We may suspend or close your account if you breach these terms, if we suspect fraudulent activity, or if required to do so by a regulatory authority. If your account is closed for reasons other than a breach on your part, we'll return your real-money balance to you.
You can close your account at any time by contacting [email protected]. Pending bonuses will be forfeited upon voluntary account closure unless otherwise specified.
If you have a complaint, contact our customer support team first. We aim to resolve all complaints within five business days. If you're not satisfied with our response, Ontario residents may escalate to iGaming Ontario through the process outlined on their official website at igamingontario.ca.
These Terms and Conditions are governed by the laws of Canada and the applicable laws of the province in which you reside. For Ontario residents, iGaming Ontario's regulatory framework applies. Any disputes that cannot be resolved informally will be subject to the jurisdiction of the applicable Canadian courts.
We may update these Terms and Conditions from time to time. We'll notify you of material changes by email or through a notice on our site. Continued use of our services after changes take effect means you accept the updated terms.
Got questions? Our support team is available around the clock.
Fairspin is committed to providing a safe, fair, and enjoyable gambling experience for all Canadian players. Play smart, play responsibly.